Jerry Maples

Jerry Maples is a seasoned IT professional with extensive experience in technical support and system administration. Currently serving as a Senior Support Specialist at Zix since December 2018, Jerry specializes in supporting email encryption appliances and troubleshooting connectivity issues. Previously, Jerry worked as a Datacenter Technician III at IBM Cloud, where responsibilities included hardware troubleshooting and server provisioning, along with training new recruits. Jerry has also held roles at Peak Campus as a System Support Analyst and at RealPage, Inc. in various support positions, focusing on property management software. Jerry's educational background includes a degree from The University of Texas at Dallas.