Hunter Johnson is a highly experienced Customer Success Manager currently employed at Zocdoc, where notable achievements include winning the Champions League Award for top performance in Q3 2024 and leading the Customer Success Culture Committee. Prior roles include serving as Customer Success Manager at Gro Intelligence and SV Academy, where expertise in managing enterprise accounts and strategic relationship building contributed to significant improvements in user adoption and customer retention. Hunter's early career includes a role as Employee Engagement Specialist at Gap, where the implementation of customer experience metrics enhanced store performance. Educational background includes a Bachelor's degree in Communication from UC Santa Barbara, complemented by a rigorous customer success apprenticeship.
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