Katherine Bates is an experienced professional in technical support and operations, currently serving as Integration Support Manager at Zocdoc since October 2013. In this role, Katherine leads a team of Tier Two Technical Support associates, overseeing recruiting, onboarding, and employee development while ensuring compliance with internal policies. Katherine has also held roles such as Technical Implementation Specialist, where responsibilities included onboarding new health systems and collaborating across departments, and Technical Operations Associate, focusing on core technology deployment and maintenance. Previous experience includes positions as Executive Administrative Assistant at Conway MacKenzie, Inc., Sales Coordinator at Beekman Tower Hotel, and Executive Assistant to the Director of Sales and Marketing at Jumeirah Group. Katherine is an alumna of the Webber Douglas Academy of Dramatic Art.
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