Zach C.

Zach C. is an accomplished Program Manager currently overseeing User Research Operations at Zocdoc, where responsibilities include enhancing participant management and streamlining research processes across B2B and B2C functions. Previous roles at Zocdoc include Associate Program Manager and User Research Operations Associate, with notable achievements in improving project communication and research quality. Prior experience includes customer success roles at Zocdoc and Target, where Zach consistently ranked as a top performer, and teaching English at YBM, demonstrating a strong ability to foster learning and improve operational efficiencies. Zach's early career included various leadership roles, service as an AmeriCorps member, and research assistance at the University of Pittsburgh. An alumnus of the University of Pittsburgh with a Bachelor of Science in Geology, Zach also pursued studies in Italian language and culture.