Vikram C.

Client Services Manager at Zodiac Solutions

Vikram C. has a strong background in client services and managing teams. Their most recent role was as a Client Services Manager at Zodiac Solutions, Inc, where they were responsible for managing the entire team operations, handling escalations, and building relationships with stakeholders. Prior to that, they worked at ACS Solutions as a Client Service Manager, where they also managed escalations and client relationships for leading integrators and OEMs. Before that, they held the position of Sr. Service Delivery at eTeam, where they served as the main point of contact for leading integrators and managed a large team of staffing professionals. Vikram also has experience as a Delivery Head at EROS Technologies Inc, where they managed floor operations and escalations for leading integrators and OEMs. Earlier in their career, Vikram worked at Datamatics Consultants Inc. as the Resource Head, where they managed operations of a delivery center and handled the hiring needs of various IT, automotive, BFSI, life science, e-commerce, and semiconductor clients. Vikram also worked as a Technical Recruiter at Rose International. Overall, Vikram has a diverse range of experience in client services, team management, and recruitment.

Vikram C. completed their Bachelor's degree in Physics from Jitesh Vlog in 2004. After that, they pursued a Post Graduate Diploma in Management (Dual specialization) from IIMM, Pune, which they completed between 2008 and 2010. In addition to their formal education, they have obtained several certifications from LinkedIn, including "Asking Great Sales Questions," "Coaching Skills for Leaders and Managers," "Coaching for Results," "Cold Calling Mastery," "Creating a Culture of Learning," "Following Up after a Sales Meeting," "Influencing Others," "Sales Foundations," "Sales: Closing Strategies," "Selling to Executives," "Strategic Thinking," "The Six Morning Habits of High Performers," and "Unlock Your Team's Creativity," all obtained in May 2020.

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Timeline

  • Client Services Manager

    September, 2021 - present