Iara Faversani has diverse professional experience in customer experience and support, with roles spanning over multiple companies and industries. Beginning as an Assistente de BackOffice at Santinvest S.A. from June 2014 to June 2015, and later working at the Tribunal Regional Eleitoral de Santa Catarina, Iara transitioned into customer-focused positions, including Sales Development Representative at GeekHunter Brasil and Customer Care Analyst at AltoQi Tecnologia. Recent roles include Head of Customer Experience at Mind the Graph and currently a Customer Success Specialist at Zoho. Academic qualifications include a Bachelor's degree in Economics from Universidade Federal de Santa Catarina and a degree in Digital Marketing from Estácio, complementing practical expertise with formal education.
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