Mathew Brown

Mathew Brown is an experienced sales professional currently serving as an Inbound Sales Executive at Zoho since November 2023. Previously, Mathew worked at Pinnacle ICT from September 2018 to October 2023 as a Sales Account Manager, where responsibilities included liaising between divisions and customers to ensure effective communication regarding deliveries and feedback while maintaining high standards of customer service. Mathew also held positions as a Call Center Agent, managing a high volume of calls and resolving customer issues, and as a Technical Support Administrator, providing system administration and support. Mathew holds a National Certificate in Generic Management (NQF6) from MICT SETA, completed in May 2023, and a Higher Certificate in Management Information Systems (NFQ 5), earned in July 2022.