Nalin Narayan is a Senior Manager for Mid-market Strategy at Zoho, focusing on enhancing customer adoption of the CX suite among mid-market companies since April 2024. Previously, Nalin served as a Technical Product Manager at Growfin.ai, where responsibilities included managing integrations and data pipelines for the Finance CRM, and built integrations with major ERPs. At Loopforth, Nalin was an Indie Builder, creating a customer feedback management platform aimed at improving communication between customer-facing and product teams. Nalin also worked as a Product Manager at Skyflow, contributing to the development of a secure PII Data Vault, and held various roles at Zoho Corporation, including Product Management Associate and Product Marketing Associate, where efforts included the launch of Zoho Directory and customer acquisition for Zoho Projects. Nalin holds a Bachelor of Technology in Computer Science and Engineering from Shanmugha Arts, Science, Technology and Research Academy.
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