Sharon Abraham Ratna is a seasoned professional with extensive experience in marketing and project management. Currently serving as a Senior Solutions Expert at ManageEngine since October 2019, Sharon leads the content strategy for the ITOM suite of products, focusing on nurturing leads and enhancing brand awareness. Previously, Sharon held positions as a Marketing Analyst and Content Specialist at ManageEngine, where responsibilities included building a dedicated marketing team and executing comprehensive marketing strategies for B2B products. Sharon's early career includes a role as Student Chair for IEEE Women in Engineering and a Project Management Trainee position at Pocket Commerce Pvt Ltd, where foundational project management skills were developed. Educational qualifications include an MBA from Liverpool John Moores University and a Bachelor's degree in Computer Science from Panimalar Engineering College, among others.