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Mwanamkasi Mbwana - MBA

IT & Software Support Manager at Zola Electric

Mwanamkasi Mbwana - MBA has a diverse work experience, spanning across multiple roles and companies. Most recently, they are serving as the IT & Software Support Manager at ZOLA Electric from June 2021. Prior to this, they worked at Off.Grid:electric limited as a Business Intelligence Analyst from November 2020 to May 2021. In this role, they were responsible for data visualization, dashboards, and reports for business metrics and analysis. Mwanamkasi also worked with the Data Infrastructure Team, writing SQL queries on Looker for reporting purposes. Mwanamkasi provided Business Intelligence Support, creating a favorable environment for user self-service through training and documentation.

Before that, they served as the Surge Support Lead at Off:Grid Electic Limited from July 2019 to November 2020. Additionally, Mwanamkasi worked at Off.Grid:Electric as a Software Support Officer from April 2018 to June 2019, where they generated user documentation, collected user feedback, and provided IT helpdesk support. Mwanamkasi also acted as an IT Support Officer from June 2017 to March 2018, and as a Back Office Officer from February 2015 to June 2017, handling call center operations and providing support solutions to customer issues.

Overall, Mwanamkasi Mbwana has gained expertise in IT support, software support, business intelligence analysis, and data visualization throughout their career.

Mwanamkasi Mbwana - MBA has a diverse education history spanning several years. In 2011, they began their educational journey at IFM, where they pursued a Bachelor's Degree in Information Technology. This program lasted until 2014, equipping their with a solid foundation in the field.

In 2019, Mwanamkasi attended the Africa Management Institute for a Management Training Program, which lasted until 2020. This program likely provided their with essential knowledge and skills in management.

Moving forward to 2021, Mwanamkasi enrolled at the Institute of Accountancy Arusha to pursue a Master of Business Administration (MBA). This program is set to conclude in 2022, indicating their commitment to advancing their business acumen and expertise. Though the exact field of study for this degree is not specified, it can be inferred that the MBA program would provide a comprehensive understanding of various business disciplines.

In 2022, they attended MF treinomentos, where they earned a Lean Six Sigma white belt certification. This certification might emphasize process optimization and efficiency, showcasing their dedication to continuous improvement methodologies.

Overall, Mwanamkasi Mbwana - MBA's education history includes a Bachelor's Degree in Information Technology, a Management Training Program, an ongoing pursuit of an MBA, and a Lean Six Sigma white belt certification.

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Timeline

  • IT & Software Support Manager

    June, 2021 - present

  • Software Support Officer

    April, 2018

  • IT Support Officer

    June, 2017

  • Back Office Officer

    February, 2015