Nicolle Tatschke

Senior Manager Customer Care Project Support at zolar

Nicolle Tatschke has a diverse work experience spanning multiple industries. Nicolle most recently worked at zolar as a Senior Manager Customer Care Project Support, where they led a team and ensured smooth project flow for customers. Prior to that, they were a Senior Team Lead at Zalando SE, where they focused on developing and improving customer care processes. Nicolle also worked as a Guest Services Manager at Disney Cruise Line and as a Stores Manager at Friends of Frozen Yogurt. Earlier in their career, they were a German Cultural Representative at Epcot - Walt Disney World, a Front Desk Shift Leader at Mercure Hotel Berlin Tempelhof Airport, and a Hotel Management Apprentice at Hollywood Media Hotel Berlin.

Nicolle Tatschke began their education in 2000 at Schadow Gymnasium Berlin. Nicolle completed their A Level degree in German and English Language in 2007. In the same year, they also attended the Brillat-Savarin-Schule Berlin, where they obtained a degree as a Staatlich geprüfte Hotelfachfrau (Certified Hotel Specialist) in 2010. Nicolle also pursued a Hotel Management Apprentice program at the Hollywood Media Hotel from 2007 to 2010. In addition to their formal education, they obtained certifications in "Reklamationsverhalten" (Complaint Behavior), "Team Management," and "Training on the job" from ACCOR Hotelgewerbe.

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Previous companies

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Timeline

  • Senior Manager Customer Care Project Support

    April, 2023 - present

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