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Shashank Shekhar

Senior Manager - Customer Experience at Zolo

Shashank Shekhar currently serves as Senior Manager - Customer Experience at Zolo since March 2022, where responsibilities include managing profitability and overseeing end-to-end operations, customer acquisition, and owner relationships. Previously, Shashank held various roles at Furlenco, starting as a Customer Experience Manager and also serving as a Channel Sales Executive, focusing on revenue generation and onboarding channel partners. At The HelloWorld, a position as Business Manager involved handling sales and operations, while earlier experience as a Business Development Executive at Zolo included property acquisition and rental negotiations. Shashank launched a career in market research before advancing in business development. Educational qualifications include a PGDM in Marketing from IFIM Business School and a Bachelor of Commerce in Accounting and Finance from the University of Calcutta.

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