Zomato
Vipin Agrahari is an accomplished professional with extensive experience in strategy, user growth, and retention, currently serving as Assistant Manager at Zomato since May 2017. In this role, Vipin manages Promotions and Campaigns for pan-India user growth and possesses deep expertise in business strategies focused on user acquisition and engagement. Previously, Vipin held the position of Team Lead - User Growth and Senior Quality Analyst at Zomato. As Senior Quality Analyst, Vipin led a team of 35 Quality Analysts to drive quality metrics and enhance customer experiences. Prior to Zomato, Vipin worked at Concentrix as Associate Team Lead, where responsibilities included managing a team in the Amazon UK email department and overseeing resource allocation. Vipin holds a Master of Computer Applications degree from INMANTEC Institutions in Ghaziabad, specializing in Computer and Information Sciences.
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Zomato
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Zomato’s mission statement is “better food for more people.” Since its inception in 2010, it has grown tremendously, both in scope and scale - and emerged as India’s most trusted brand during the pandemic, along with being one of the largest hyperlocal delivery networks in the country.