Michael Konieczki

Michael Konieczki is a seasoned professional with extensive experience in product support and healthcare services. Currently serving as a Sr. Product Support Engineer at Zonar Systems since July 2019, Michael collaborates closely with product management and software teams to enhance customer success, manage technical escalations, and oversee software releases. Prior roles at Zonar include Tier 2 Support Representative, where responsibilities included resolving customer inquiries and ensuring timely issue resolution. Before joining Zonar, Michael worked at Pioneer Human Services from January 2009 to July 2019, fulfilling various roles such as Assistant Program Manager, Health Service Specialist, and Detox Treatment Specialist. Michael holds a Certificate in UX & Visual Design from the University of Washington and an Associate of Science degree from North Seattle College.