Stephen I.

Sr. Customer Experience Manager at Zonar Systems

Stephen I. has a diverse work experience. Stephen began their career at Enterprise Rent-A-Car in 2010, where they worked as a Manager's Assistant and was responsible for meeting sales goals, reducing credit risks, and ensuring high customer satisfaction scores. In 2012, Stephen joined Zonar Systems as a Senior Field Support Representative II, where they managed onboarding projects for strategic clients, oversaw hardware installation and software implementation, and facilitated communication between technical teams and clients. Stephen was later promoted to Lead Quality Assurance & Training Specialist, where they gained expertise in quality assurance and training. Since 2019, Stephen has been working at Zonar Systems as a Sr. Customer Experience Manager, driving customer adoption and success by providing oversight, adoption recommendations, risk management, and business value assessments. Prior to their career in the private sector, Stephen served in the US Navy as a Navy Nuclear Electrician's Mate, where they completed the rigorous nuclear program.

Stephen I. has a diverse education history spanning multiple fields. Stephen completed their Master of Business Administration (MBA) degree in Business Administration, Management, and Operations from Western Governors University, where they studied from 2018 to 2020. Prior to their MBA, they obtained a Bachelor of Science (BS) degree in Business Administration and Management from Bellevue University, where they studied from 2012 to 2016.

Before pursuing their undergraduate degree, Stephen I. underwent graduate-level training at the Nuclear Power School - Naval Nuclear Power Training Command (NNPTC) from 2003 to 2005, focusing on Nuclear Physics.

Additionally, Stephen I. holds various certifications obtained through LinkedIn. These include "Improving Your Focus," obtained in June 2023, "Excel Essential Training (Office 365/Microsoft 365)," obtained in July 2022, "Influencing Others," obtained in July 2022, "Power BI Essential Training," obtained in July 2022, "PowerPoint: Designing Better Slides," obtained in July 2022, "Leading Productive Meetings," obtained in May 2022, "Leading Productive One-on-One Meetings," obtained in April 2022, and "Staying Positive in the Face of Negativity," obtained in January 2022.

Apart from the information provided, no further assumptions can be made about Stephen I.'s education history.

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