Michael Ingignoli is a seasoned professional with a diverse background in customer service, operations management, and technology support. Currently serving as a Senior Team Lead at Zones, LLC since June 2018, Ingignoli manages a team of 20 service desk agents, ensuring effective customer service and issue resolution for both Apple and PC hardware and software. Prior experience includes Operations Manager at NAI Platform Realty Group, where Ingignoli addressed multifaceted issues in information technology and cybersecurity, and Expert at Apple, contributing to substantial sales growth. Early career roles included Insurance Service Representative at Travelers and an internship at Mannix Marketing, complemented by a Bachelor of Arts degree in Business Administration and Sociology from Western Colorado University.
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