Zonka Feedback is an omnichannel survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES & CSAT to gather actionable feedback.

Information Technology

Zonka Feedback

Zonka Feedback's headquarters in Gurugram, India

This department focuses on designing, creating, and maintaining software applications.

Software Development

The Engineering Team at Zonka Feedback is responsible for developing, maintaining, and optimizing the company's omnichannel survey app. They ensure the software's performance, scalability, and reliability, enabling clients to gather actionable customer experience metrics like NPS, CES, and CSAT effectively. Additionally, they collaborate to implement new features, fix bugs, and conduct thorough testing to guarantee a seamless user experience.

Engineering Team

This department focuses on analyzing business data to provide insights and support decision-making processes.

Business Analysis

The Product and Project Management team at Zonka Feedback is responsible for overseeing the development and implementation of the survey app and its features. The Product Consultant ensures the solution meets customer needs, the Product Manager drives the product vision and strategy, and the Technical Project Manager coordinates technical aspects and project timelines to ensure seamless execution and delivery.

Product and Project Management

This department oversees the management and cultivation of client relationships to drive business growth.

Account Management

This department focuses on creating user-friendly designs and implementing effective digital marketing strategies.

People (5)

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Other teams

Engineering Team

Business Analysis

Product and Project Management

Account Management

Design and Marketing