Troy Hess currently serves as the Head of Global Numbering Support at Zoom Communications Inc., where they leverage extensive experience in telecommunications and project management. Previously, Troy held multiple roles including Project Manager at Level 3 Communications and Number Transfer Service Delivery Manager at RingCentral, where they successfully improved operational efficiency and managed cross-functional teams. Earlier in their career, Troy worked as an Installation Technician at FIBER OPTIC TECHNOLOGIES INC and Orion Communications, Inc., contributing to the installation and repair of voice and data networks. Troy is pursuing degrees in Broadcasting at Metropolitan State University of Denver and further education through the Executive Leadership Group at Colorado State University.
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