Bernardo Robles Garduño

Bernardo Robles Garduño has a diverse range of work experience in various roles and industries. Starting in 2015, they gained experience as an intern at Livanna, where they were responsible for website operations and coordination. Bernardo then transitioned to the role of Administrative and Commercial Coordinator, where they managed relationships with suppliers and ensured optimal website performance. In 2016, they became the Administrative and Commercial Manager at Livanna, where they focused on sales and distribution strategies.

In 2017, Bernardo joined SoWhat? Factors as a Key Account Manager, where they implemented projects using the Oracle-Eloqua platform and oversaw work plans. Bernardo later became a Project Manager/Customer Success role, where they optimized operations, reduced implementation costs, and created an onboarding program to retain key accounts.

In 2018, Bernardo joined Zoox Smart Data as a Customer Success Executive for LATAM, where they provided onboarding and after-sales service for platform solutions. Bernardo also created and executed the "Partners Certification Program." Later, they transitioned to the role of Product Manager, where they specialized in platform usability, client communication, and ensuring successful work sprints. Currently, they serve as a Partner & CS International Manager at Zoox Smart Data, responsible for strategy development and partner generation on an international level, as well as client onboarding and solution provision for international clients.

Bernardo Robles Garduño received their Licenciado en Administración y Negocios Internacionales degree from Universidad Panamericana from 2011 to 2016. Bernardo also obtained a Licentiate degree in International Business during the same period. Additionally, Bernardo has obtained several certifications, including "Becoming a Product Manager" and "Learning Jira Software" from LinkedIn in July 2020. Bernardo also received the "Scrum Foundation Professional Certificate" from CertiProf in July 2020. Furthermore, they obtained the "Inbound Certified" certification from HubSpot Academy in June 2020. In April 2020, Bernardo completed the "Cloud Computing" certification from Google Actívate. Bernardo also acquired several Oracle certifications, including "Oracle Eloqua Marketing Cloud Service 2017 Sales Specialist," "Oracle Eloqua Marketing Cloud Service 2017 Solution Manager Specialist," and "Oracle Eloqua Marketing Cloud Service 2018 Sales Specialist" in February 2018.