We are inventors, builders, and doers, passionate and purposeful in the work we do. We have a once-in-a-century opportunity to reinvent personal transportation—and we need your help. The People Experience (HR) Team is passionate about creating an engaging and rewarding employee experience through meaningful and results-oriented programs and fit-for-purpose processes. Zoox is a company of inventors, builders, and doers. We have a world-class team that is passionate about building amazing technology in a fun and collaborative work environment.
As we scale operations in Las Vegas, this role will be on the ground support to our crew, and serve as an important extension of our People Experience team.
In this role, you will:
- Deliver excellent front line support to Zoox employees within Fleet Operations at the Vegas location. This means connecting with our crew and referring complex and/or sensitive matters to the appropriate staff and being responsible for providing guidance to new and existing crew on our company policies and procedures.
- Be a first line of support/triage for Team Leads and Supervisors for people management topics.
- Work closely with the People Partner to communicate updates and development areas for Fleet Operations.
- Understand the contractor support model and support Full Time Employee managing contractors within Fleet Operations.
- Communication and weekly meetings with Contractor Agencies. Partnership on themes and issues with the support of the People Partner.
- Redirect Contractor questions to the corresponding Agency or correct Zoox department.
- Keep a pulse on feedback, sentiment, and engagement on the ground with action planning/response for Fleet Ops at the site level
- Understand deeply local Vegas laws, meal and rest break guidelines and shift premiums. Understanding California state laws is a bonus.
- Conduct Office Hours to support FTEs.
- Collect relevant HR Metrics/Data, and do first assessment/analytics for high level trends.
- Identify problems or areas of inefficiency and recommend suggestions for improvement where appropriate.
- Document internal and external process flows related to Fleet Ops..
- Assist with administration of company-wide human resources policies, procedures, and practices in accordance with stated corporate objectives and federal/state legal requirements.
Qualifications
- Minimum of 4-6 years of experience in an HR Generalist or similar role, or graduate from an HR Master’s program. ER experience preferred
- You have the ability to maintain a high degree of confidentiality, work independently, multi-task, and follow up on issues.
- You have excellent interpersonal and verbal & written communication skills to interface with multiple levels of the organization.
- You are very detail oriented. Proactive about recognizing issues and finding viable solutions with little direction.
- Excellent critical thinking skills, you know how to identify issues for escalation.
- Experience with nonexempt populations, especially within Nevada and California.
- You prioritize your work effectively and have a proven ability to meet deadlines.
- Strong analytical and problem solving skills.
- We are growing, and fast! Documentation of processes is critical to scaling. You excel at documenting processes and updating any changes made along the way while keeping stakeholders informed.
- People programs excite you and you are looking to grow your career in HR.
Location
- This role entails working in the office five days a week at the Las Vegas locatio