Reed Jones is an accomplished Senior Service Designer at Zoox since November 2020, where contributions include developing the company's first service blueprints and training teams in service design thinking. Additionally, Reed founded Sparrow Type, leading the design and development of typefaces. Previous roles include Senior User Experience Researcher positions at SoFi, Cruise, Autodesk, and StubHub, focusing on enhancing user experience and collaborating with various teams. Reed's earlier career involved project management in event marketing and social work, complemented by a Master of Science in Human Factors in Information Design from Bentley University and a Bachelor's in Social Work from Texas Woman's University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices