Bonnie Cheng SHRM-CP is an experienced Design Researcher at the London Borough of Camden, specializing in strategic and tactical service design projects, with a focus on debt and welfare. Previously, Bonnie served as a Behavioural Science Research Officer at The London School of Economics and Political Science, leading the development of an online course on inclusive leadership. As the Founder and Behavioural Science Consultant at People Factors Consulting, Bonnie created research-backed solutions for enhancing equity, diversity, and inclusion. Bonnie held various academic roles at UBC Sauder School of Business, contributing to research and teaching in Organizational Behaviour, and improved onboarding processes as a Global Growth & Orientation Analyst at Tesla. Bonnie holds a Master of Science in Behavioural Science from The London School of Economics and a Bachelor of Commerce with Honours in Finance and Organizational Behaviour from The University of British Columbia, with additional education at Bayes Business School and Harvard University.
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