Swaas van Heck

Swaas Van Heck is an experienced professional in mediation and operations management, currently serving as an MfN Scheidingsbemiddelaar at Zorgzaam Scheiden since May 2022, with prior experience in a similar role at Zorgeloosch from May 2019 to May 2022. Swaas has a strong background in operations management, demonstrated through roles at Smartwares Group, VECOZO, and Initial Nederland, focusing on quality assurance, customer service, and continuous improvement across various departments. Achievements include enhancing customer and employee satisfaction, implementing process management strategies, and developing communication methods to support organizational goals. Swaas holds several mediation-related qualifications and degrees, including an MfN Family Mediator certification, and possesses extensive experience in sales support and customer relations from earlier roles at Progress Software and Kao Infosystems.