John Goss

John Goss is a seasoned professional with extensive experience in billing supervision and operations management. Currently serving as a Senior Billing Supervisor at Zotec Partners since April 2016, John oversees a team of billing personnel to ensure accuracy and customer satisfaction in financial processes. Prior to this role, John held similar positions at Optum 3060 (Quest Diagnostics), where responsibilities included direct management of billing customer service representatives and setting performance objectives. With additional experience at INVeSHARE, Inc. and UBS in roles spanning shareholder services and investment advisory operations, John has demonstrated a strong ability to optimize workflows, enhance billing systems, and lead service excellence initiatives across various financial sectors. John holds a degree from William Paterson University of New Jersey.