Kishore Thakur

Kishore Thakur currently serves as Senior Director of Site Reliability Engineering at Zscaler, leading the development of secure and scalable platforms for global cloud operations since June 2024. Previously, Kishore held the position of Senior Director for Global Site Reliability Engineering at ServiceNow from August 2019 to May 2024, where responsibilities included ensuring the reliability of services. Kishore also served as Director of Site Reliability Engineering at ServiceNow and was instrumental in enhancing operations. Prior experience includes a role as Sr. Manager of Global Infrastructure Engineering & Development at JPMorgan Chase & Co., where infrastructure automation was a key focus, and managing mission-critical environments at The Children's Place. Earlier career highlights include responsibilities in enterprise systems and storage operations at Polycom Technology. Kishore's education includes a Senior Management Programme in Business Analytics from the Indian Institute of Management, Calcutta, and a Senior Management Programme in Strategy, Finance and Economics from the Indian Institute of Management, Kozhikode.