Marcus Armstrong is a Senior Technical Success Manager at Zscaler, leveraging a blend of technical and interpersonal skills to drive customer satisfaction. Previously, they served as a Lead Customer Success Engineer at Rackspace from 2017 to 2025, where they supported complex private and hybrid cloud environments for major clients. With extensive experience in network security and server support, they also held roles at TalkTalk Business, Rackspace Hosting, and FastNet International Ltd, where they provided critical support and consulting services. Marcus is currently pursuing a degree in Engineering and Business at Birmingham City University.
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