Tomokazu Kawake

Tomokazu Kawake is an accomplished professional with extensive experience in technical account management and support services across various organizations. Currently serving as Team Manager for the Technical Account Management Team at Zscaler since November 2022, Tomokazu leads post-sales technical support and account management initiatives. Previously, Tomokazu held the role of Support Team Manager at DataRobot, where responsibilities included partner and end-user communication, as well as technical support engineering. Tomokazu has also managed technical support teams for Webroot and IBM, focusing on service delivery, performance monitoring, and customer relations. Education includes a degree from the University of South Australia and The University of Queensland.