Nazifa Ullah

Nazifa Ullah is an experienced team leader with a diverse background in management and guest services. Currently serving as a Team Lead Manager at Topgolf since November 2019, Nazifa oversees a team of over 400 associates, manages events for up to 100 guests, and has successfully improved customer satisfaction metrics. Prior roles include positions such as Platinum Host, Tournament Ambassador, and Guest Services Shift Lead, demonstrating strong skills in upselling, guest relations, and conflict resolution. Nazifa holds a Bachelor’s degree in Information Science/Studies from the University of Maryland, an Associate of Arts in Business from Montgomery College, and has been actively involved in various organizations including the University of Maryland Muslim Students' Association and The Women's Network, focusing on public relations and diversity initiatives. Additionally, experience spans across brand ambassadorship, social media marketing, and event coordination, showcasing a commitment to fostering engaging community experiences and promoting brand awareness.