Ana C. is a skilled professional with extensive experience in customer support and escalation roles across various companies. Currently serving as a Customer Support Escalation Specialist at Zūm since March 2024, Ana previously worked at Skydio as a Customer Support Representative and held the position of Global Security Access Control | Application Support Specialist at Apple. Ana's background includes significant experience in managing legal inquiries at DoorDash and providing customer service at multiple organizations, emphasizing technical support and documentation. Educationally, Ana attended De Anza College from 2010 to 2013, building a foundation for a successful career in customer experience and support.
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