Shwetha Ravindran

Shwetha Ravindran is a Customer Success Manager III at Zuora since February 2023, focusing on enabling businesses in the Subscription Economy through advanced subscription management solutions. Prior to Zuora, Shwetha held the position of Senior Customer Success Manager at Whatfix from January 2022 to January 2023, where responsibilities included leading customer onboarding for successful product implementation. Shwetha's experience at Sprinklr spans five years, where roles included Product Success Manager and Project Lead for Machine Learning Services, emphasizing customer retention and AI feature management. Initial career experience includes mentoring students at Make A Difference, along with a brief internship at the Indian Space Research Organization. Shwetha holds a Master of Business Administration in Business Analytics from SVKM's Narsee Monjee Institute of Management Studies and a Bachelor's Degree in Telecommunications Engineering from M V J College of Engineering.