Steven Warren

Principal Application Support Engineer at Zuora

Steven Warren has a diverse work experience across various industries and roles. Steven started their career at the Ministry of Justice as a Project Assistant, where they coordinated the delivery of IT projects and ensured they met time and cost tolerances. Steven then joined eCircle as an Account Manager, where they managed client accounts, advised on marketing best practices, and contributed to industry whitepapers. Steven also served as the Head of Customer Support and Senior Technical Support Analyst at eCircle. After that, Steven worked as a Recruitment Specialist at the British Army, where they handled recruitment processes. Steven later joined Teradata as a Customer Services Manager, overseeing the international Customer Support team and managing technical issue escalations. Currently, they are working at Zuora as a Senior Technical Support Engineer and a Customer Support Specialist.

Steven Warren attended Leyton Sixth Form College from 1998 to 1999, where they pursued A Levels in Government and Politics, Performing Arts, and Geography. In 2018, they obtained certifications as a Zuora-Certified Administrator and Zuora-Certified Product Catalog Manager from Zuora. Additionally, they have certifications in ITIL v3, Prince2 Foundation, and Prince2 Practitioner from APMG, although the specific dates of obtaining these certifications are not provided.

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