Paulo Costa is an accomplished Group Product Manager and Team Leader at Zup Innovation, where strategic leadership in the overhaul of Itaú's currency exchange hub yielded a significant reduction in bounce rate and improved product communication. With experience as a Senior Product Manager at Banco Inter, Paulo played a pivotal role in developing a currency exchange startup and launching successful B2C insurance solutions. Prior product ownership roles at various organizations, including Stefanini and Grupo Sym, involved developing cutting-edge payment systems and healthcare products, leveraging customer insights, and implementing strategies for user engagement. Paulo's educational background includes multiple MBAs and specialized courses in growth marketing, strategy for disruption, and exponential leadership, underscoring a commitment to professional growth and innovation in product management.
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