Jan-Hendrik Völker-Albert

Jan-Hendrik Völker-Albert has a diverse work experience in marketing and communications. Jan-Hendrik started their career as a Scientific Assistant at FernUniversität in Hagen, where they lectured and organized student seminars. Jan-Hendrik then joined Batten & Company as a Consultant and Manager, leading various projects for clients in Germany and Switzerland. Jan-Hendrik later worked at SBB CFF FFS as the Head of Strategy, Marketing & Sustainability, overseeing communications, marketing, and social media strategy. Jan-Hendrik then moved on to PwC Switzerland, where they held the position of Head of Marketing, Communications & CR, responsible for the business units' marketing and communications. Jan-Hendrik was also a Lecturer at the University of St. Gallen, teaching digital communications and social media. Prior to their current position, Jan-Hendrik was the Head of Marketing & Communications PwC Europe at PwC. Jan-Hendrik is currently working as the Chief Marketing, Branding & Communications Officer at Zürcher Kantonalbank.

Jan-Hendrik Völker-Albert has a diverse and extensive education history. In 1988, they attended Gymnasium Grootmoor Hamburg, where they obtained their secondary education. From 1996 to 2000, Jan-Hendrik enrolled at the Catholic University of Eichstätt-Ingolstadt, though the specific field of study for their degree is unknown. In 1998 and 1999, they pursued an MBA program with a focus on International Marketing, International Management, and International Law at EDHEC Business School. Subsequently, they attended FernUniversität in Hagen from 2001 to 2004, where they earned their Ph.D. Jan-Hendrik'sdoctoral dissertation titled "The Impact of Reputation and its build-up for Suppliers of Digital Services" focused on the influence of reputation for digital service providers. In 2019, Jan-Hendrik completed a program at IMD called "Leading Digital Business Transformation," which further enhanced their knowledge in the field.