Karla Stephens

Karla Stephens, FCIP CRM, is a seasoned professional in the insurance industry with extensive experience in claims management. Currently serving as a Senior Property Claims Specialist at Zurich North America since October 2013, Karla previously held the position of Claims Analyst at Zurich North America from April 2006 to August 2012. Prior to that, Karla worked as a Sr. Claims Consultant and Calgary Claims Team Lead at Aon Risk Solutions, where responsibilities included claims advocacy, client consultation on major losses, and team leadership. Karla's educational background includes a Fellow Chartered Insurance Professional (FCIP) designation from the Insurance Institute of Canada, a Vocational Rehabilitation Certificate from Seneca College, and a Management Certificate in CRM from the University of Calgary.