Zurich Insurance
Karla Stephens, FCIP CRM, is a seasoned professional in the insurance industry with extensive experience in claims management. Currently serving as a Senior Property Claims Specialist at Zurich North America since October 2013, Karla previously held the position of Claims Analyst at Zurich North America from April 2006 to August 2012. Prior to that, Karla worked as a Sr. Claims Consultant and Calgary Claims Team Lead at Aon Risk Solutions, where responsibilities included claims advocacy, client consultation on major losses, and team leadership. Karla's educational background includes a Fellow Chartered Insurance Professional (FCIP) designation from the Insurance Institute of Canada, a Vocational Rehabilitation Certificate from Seneca College, and a Management Certificate in CRM from the University of Calgary.
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Zurich Insurance
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Zurich is a leading multi-line insurer that serves its customers in global and local markets. With about 53,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.