Sarah Faulkner

Sarah Faulkner is a seasoned marketing professional with extensive experience in the insurance sector. Currently serving as the Head of Digital and Customer Experience at Zurich Insurance Company Ltd since June 2017, Sarah leads the development and execution of brand marketing, customer experience, and digital strategies for the UK Retail General Insurance division. Prior to this role, Sarah worked at Hiscox from February 2009 to June 2017, where responsibilities included managing marketing initiatives for insurance brokers and partner organizations across the UK and Ireland. Sarah's earlier roles included positions at The Communications Agency and Proximity London, where campaign management for prominent clients enhanced expertise in direct marketing. Educationally, Sarah holds a 2:1 (Hons) degree in English Literature from the University of Warwick and has pursued professional certifications from various marketing institutes.