Simone Salvati has an extensive background in customer experience and digital transformation within the insurance sector, currently serving as Group Head of Customer Experience Innovation at Zurich Insurance Company Ltd since October 2013. Prior roles at Zurich include Group Head of Digital Customer Experience and Head of Direct & Digital (General Insurance). Before joining Zurich, Simone held significant positions at AXA Assicurazioni, where responsibilities included Head of Digital Business and Head of Organization Development. Additional experience includes serving as HR Manager at AXA and a Strategy Manager for Financial Services at RAS. Simone holds an MBA in economics from INSEAD and a Bachelor of Science in Economics from Università Cattolica del Sacro Cuore.