Koloto Keita

Koloto Keita is currently the Head of Customer Experience at zvoove since January 2021. They are responsible for developing and implementing a comprehensive customer experience strategy aimed at increasing customer satisfaction, promoting customer loyalty, and enhancing the brand image. Prior to this role, Koloto held positions in customer success, sales, and support at various companies such as Backoffice AG and SOCAR Energy Switzerland. They have a diverse educational background, including certifications in HR management, personal assistance, and retail specialization. Koloto's expertise lies in customer-centric roles and strategic leadership within the customer experience domain.