Scott Baker

Scott Baker has a diverse work experience spanning over 10 years. Scott has held various roles in different companies, demonstrating their adaptability and versatility.

Scott began their career as a Collections Specialist at Wells Fargo, where they contacted and communicated with customers to resolve payment delinquencies. Scott negotiated repayment plans and worked within the bank's policies and guidelines.

Scott then moved on to Silhouette Marketing Services as a Marketing Associate. Here, they promoted consumer-food products within the Retail and Grocery industry, coordinating demonstrations and assisting with scheduling.

At the US Census Bureau, Scott worked as a Field Representative and Enumerator. Scott conducted field visits and interviews with residents selected for the American Housing Survey, establishing rapport and conveying important information.

Scott also gained experience at ManpowerGroup as a Delinquency Management Service Representative. Scott contacted customers with delinquent Fannie Mae Mortgage accounts, negotiating payment plans and complying with collection standards.

As a Tax Law Research Assistant at Fiducial, Scott reviewed tax returns, advised on corrections, and ensured accuracy before submission to taxing authorities. This was a seasonal position over several filing seasons.

Scott then joined the U.S. Department of Veterans Affairs as a Procurement Technician, providing administrative support to Contract Specialists and maintaining item vendor files.

Scott transitioned to TruGreen as a Residential Sales Representative, selling lawn and plant treatment services. Scott focused on driving sales and delivering outstanding customer service within the Portland Metro-Area.

At Express Employment Professionals, Scott worked in Customer Service and Dispatching. Scott collaborated with both external and internal customers to coordinate shipments, inputted orders into data systems, and provided status updates.

Scott'snext role was as a Client Service Advocate at Freedom Financial Network, where they supported clients in their debt settlement program. This involved verifying credit card information and successfully retaining clients who were considering canceling the program.

Most recently, Scott worked as a Credit Collector at Zwicker & Associates, P.C. Scott contacted customers to address payment delinquencies and obtained commitments for payment. Scott also identified potential options for credit card account reinstatement.

Overall, Scott Baker's work experience showcases their proficiency in customer service, communication, negotiation, and administrative tasks.

Scott Baker obtained their Bachelor's of Science degree in Economics from Portland State University from 1994 to 1997. Later, from 2003 to 2005, they pursued the Post Baccalaureate CPA program at the same university, focusing on Accounting. In 2009, they earned the Enrolled Agent certification from the IRS. Recently, from 2019 to 2021, Scott pursued a Master's degree in International Law and Legal Studies at the University of Southern California.