Danielle Gassaway

Danielle Gassaway is a seasoned professional with extensive experience in ecommerce and customer support, currently serving as a Senior Ecommerce Customer Support Specialist at Zwift since February 2019. Danielle has successfully led the expansion of Zwift’s direct-to-consumer online store into international markets, developed training resources for BPO teams across North America and Europe, and managed retail stock and supply chain operations as the General Manager at Pirette. Prior roles include Digital Coordinator for Shimano American Corp., where Danielle oversaw an extensive inventory and catalog, and Personal Banker at Wells Fargo, focusing on small business solutions. Danielle's background in retail management began at Best Buy as an Appliances Department Supervisor and includes foundational experience as a Sales Associate at CVS/pharmacy. Educated at the University of Phoenix, Danielle holds a Bachelor of Science in Business and a Business Marketing Certificate.