Naresh Sharma

Associate Director- Customer Success And Operations at Zycus- Generative AI powered S2P Platform

Naresh Sharma is a seasoned professional with extensive experience in customer success and project management across various sectors. Currently serving as a Customer Success Manager at Ivalua since August 2020, Naresh manages key customer accounts in the APAC/ANZ and Middle East regions, focusing on relationship-building at the executive level and driving the adoption of Ivalua's Source to Pay solutions. Previous roles include a Program Architect at Ugam, where project schedules for Qualtrics were led, and Project Manager positions at Pelican.ai and Zycus, managing multiple projects for S2P solutions. Naresh's career also includes significant contributions as a Quality Leader at Hutchison Whampoa, ensuring compliance and quality in contact center operations. Naresh holds a Bachelor's degree in Chemistry from St Joseph's College.

Location

Mumbai, India

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Zycus- Generative AI powered S2P Platform

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Zycus is a company that specializes in cognitive procurement software. For the past two decades, it has been providing solutions to large international businesses. Through the Zycus Source to Pay integrated solution, tactical tasks are handled, allowing procurement and accounts payable officers to direct their attention to more strategic initiatives. The company's approach incorporates Merlin AI Suite, an innovative tool that facilitates data-driven decisions and offers a user-friendly conversational AI experience. The software developed by Zycus enables enterprises to realize significant savings, minimize risks and enhance compliance. The user interface is designed to be seamless and intuitive, encouraging wide adoption and delivering value across an organization.


Headquarters

Mumbai, India

Employees

1,001-5,000

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