Ryan Trombley has extensive experience in customer service and support roles. Ryan has worked in various companies, including ZYGO Corporation, ECI Technology, Inc, Johnson Controls, Infragistics, Veeco Instruments, Vatech America, Inc., ION Geophysical, KLA-Tencor, and Hitachi High Technologies America.
In their most recent position as Director of Global Customer Service and Applications at ZYGO Corporation, they lead a collaborative customer-oriented approach across different teams and is responsible for the yearly service growth plan.
At ECI Technology, Inc, Ryan served as the Director of Global Customer Service, managing profitability and customer programs.
At Johnson Controls, they worked as a Service Manager, responsible for customer service account leadership and managing customer relationships.
Ryan also held the position of Director of Developer Support at Infragistics, where they managed a global support organization with multiple offices.
Throughout their career, they had significant roles in technical support, training, and customer satisfaction, managing teams and global operations.
Overall, Ryan Trombley has a strong background in customer service and support, with experience in leadership, profitability management, training, and customer satisfaction.
Ryan Trombley attended the University of Vermont from 1984 to 1988, where they obtained a Bachelor of Science degree in Engineering.
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