Emily Heffelfinger

Emily Heffelfinger is a skilled professional with extensive experience in player support and account management, currently serving as a Senior Player Support Manager at Zynga since May 2020. Notable achievements include multiple Above and Beyond Awards and recognition for excellence in the Words With Friends Studio. Previous roles encompass Senior VIP Account Manager and VIP Account Manager, where Emily received multiple awards for customer satisfaction, productivity, and quality. Emily's career includes positions such as Event Director at Lakeshore Athletic Services, Field Operations Coordinator at Eventbrite, and Operations Coordinator at Tough Mudder, among others. Emily holds a Bachelor of Fine Arts degree in New Media, Studio Arts, Graphic Design, and Video from the University of Illinois Chicago.