Hospitality Industry Veteran is Named Chief Marketing Officer of IHOP

Kieran Donahue is the new Chief Marketing Officer at IHOP. She will be overseeing the company’s marketing and culinary operations and will report directly to IHOP’s President Jay Johns.

A hospitality industry veteran with over 20 years of experience in marketing, Donahue has worked in leadership roles at a number of companies including Hilton Enterprise and Marriott International. Most recently, she held the position of Vice President of Brand, Marketing and Digital in the Americas at Marriott for five years.

“Kieran is an innovator and a transformational Fortune 500 executive who has a long track record of demonstrated performance across a diverse set of global brands,” Johns said in a press release. “Given her impressive professional history surpassing business goals, building trusted relationships and empowering teams, I have no doubt that she will play an integral role in further building guest trust and leading IHOP to its next phase of growth.”

Similar to many of its competitors, the pandemic has negatively impacted IHOP’s sales, forcing the company to close over hundreds of locations across the country. Despite this, the company is confident that high performing restaurants will prevail.

“IHOP is a brand that I have long admired, and I am thrilled to be the newest member of the IHOP family, and to help lead this iconic restaurant chain,” Donahue said in a press release. “IHOP’s Marketing, Digital, Communications and Culinary Team is made up of a remarkable group of talented individuals, and I’m looking forward to partnering closely with them to execute meaningful programs that reinforce our position as a category leader.”

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