Safi Alam is an accomplished IT professional with extensive experience in managing technology operations within the hospitality industry. Currently serving as the Director of Information Technology at 1 Hotels since April 2023, Safi oversees daily IT operations and collaborates on system enhancements, focusing on security and guest technology. Previous roles include IT Manager at The Hazelton Hotel and CITY SEASONS HOTELS, where skills in troubleshooting, infrastructure management, and vendor coordination were honed. With a solid background in IT management from organizations such as Radisson Hotel Group and Millennium Hotels and Resorts, coupled with academic credentials including an MBA in Information Technology, Safi has demonstrated expertise in network management, guest support, and team leadership.