Mohamed Younes is a seasoned operations professional with extensive experience in the logistics and service sectors. As Co-founder and COO of 1000Farmacie since February 2020, Mohamed has played a crucial role in establishing Italy's leading online pharmacy marketplace, focusing on customer convenience and reliable delivery services. Previously, as Head of Operations for Cityscoot, Mohamed was instrumental in launching the electric scooter-sharing service in Milan and Rome, enhancing operational expansion and service quality. Mohamed also served as Operation Team Lead at Delivery Hero SE, overseeing customer service centralization and agent performance management. In earlier roles at foodora, responsibilities included setting up customer and partner care teams, managing P&L, and overseeing logistics for a fleet of 300 drivers. Mohamed's career began at Emd srls, where efforts to maximize efficiency in a 3PL logistics context were paramount.
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