Richard Yoxall currently serves as the Head of Customer Management at 118 118 Money, a position held since October 2023. Prior to this role, Richard Yoxall accumulated significant experience at NewDay from August 2016 to July 2023, where positions included Senior Manager in both Strategic Capability and Core Risk Strategy, as well as Risk Specialist. Richard Yoxall also worked at Barclays UK from July 2012 to August 2016 as an AVP Portfolio Manager. Earlier career experiences include roles as a Risk Analyst at Nationwide Building Society and Santander Cards UK Limited. Richard Yoxall holds a BSC in Economics & Management from the University of Leeds, completed in 2010.
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