Charles Stratton is an experienced customer service professional with a career spanning over two decades. Currently serving as a Customer Service Representative at 1A Auto since August 2020, Charles previously held similar roles at Road Scholar from March 2015 to August 2020. Charles's expertise includes supervisory experience at Aspen Technology from July 2011 to March 2014, where responsibilities included the strategic implementation of initiatives for Contact Center Operations. Additionally, Charles managed call center operations as the Global Business Services Manager at Autodesk Inc. from November 2001 to October 2010. Early career roles include Manager of Job Seeker Services at Monster.com and Team Manager at USTRUST. Charles holds a Bachelor of Arts degree in Fine Art from Roger Williams University.
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