RM

Richard Maguire

Director Of Customer Support at 1E

Richard Maguire has a diverse background in the field of customer support and technical management. Starting as a Technical Account Supervisor at C3i, Richard has worked their way up to becoming the Director of Customer Support at 1E. With experience in roles such as Escalation Engineer and SCCM Admin/ Desktop Engineer, Richard has proven their expertise in managing support teams and handling customer escalations effectively. Throughout their career, Richard has demonstrated strong technical skills and a dedication to providing top-notch support to users.

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Timeline

  • Director Of Customer Support

    February 1, 2024 - present

  • Head Of Global Customer Support

    April, 2023

  • Escalation Manager

    December, 2022

  • Escalation Engineer

    April, 2015

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