Anish Sharma

Anish Sharma is a seasoned professional with extensive experience in operational management across various industries. Currently serving as a Senior Manager at Tata 1mg since April 2018, Anish oversees the field operations of over 400 phlebotomists and a control room team of 50, enhancing client operations in healthcare services. Prior to this role, Anish was an Operations Manager at Zomato, responsible for a team of 250+ process associates, focusing on quality checks and performance supervision. Anish also worked at IGT Solutions as an Assistant Manager, managing a team of over 100 process associates, providing constructive feedback and performance improvements. Earlier career experience includes a position as a Team Leader at Sitel India Pvt Ltd, where Anish led a voice process team to ensure customer satisfaction and achieve service level agreements. Anish holds a Bachelor of Commerce degree from Delhi University.