Xue Wu

Xue Wu is a customer success professional with extensive experience in managing teams and enhancing customer relationships across various organizations. Currently serving as Team Manager of Customer Success for SMB at 1Password since January 2022, Xue Wu previously held leadership and managerial roles at Roadmunk, Bonfire Interactive, and BigRoad, where responsibilities included customer success management and bilingual technical support. Xue Wu began a career in customer relations at Fido Mobile, excelling in sales and issue resolution. An international ambassador at Wilfrid Laurier University, Xue Wu contributed to the recruitment of international students, showcasing skills in communication and strategy development. Educational credentials include a Bachelor of Arts in Economics and Financial Management from the Lazaridis School of Business & Economics at Wilfrid Laurier University, complemented by a minor in Computer Science.